The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
No problem. That's what proofing is for, to help you visualize the final design. HBA will design up to 5 proofs if needed. Since HBA is so good at listening to customers requests, typically everyone loves the 1st proof.
Absolutely! Actually HBA has TONS of repeat customers returned for duplicates, especially for baby lovies.
Yes! And I can search your old order via Etsy for the font style details.
All orders automatically arrive gift wrapped.
Digital Proof approval is REQUIRED for all orders. Look for an Etsy Convo with the proof to arrive within 3-5 days after you place your order. No approval = No stitch-out. Any order that has NOT been approved after 14 days from proof being sent, that order will be canceled and charged a $5 cancellation fee.
I sew HBA items in my home studio, while balancing family life with 4 kids. Please allow up to 1-2 business days for an Etsy Convo response, especially during busy shopping seasons. Convo me with any questions. Thanks for your business!
All orders are 100% made to order. Therefore, typically custom monogram and/or handsewn + designed orders can take 1-2 weeks minimum. This INCLUDES the time it takes you to respond + approve to your digital proof ;-)
Once your order ships you'll receive an email notification from Etsy with USPS tracking information. Thanks for shopping with HBA!